The operating layer your flex space business is missing.
I help coworking and co-warehousing operators build the financial and operational infrastructure that turns square footage into repeatable profit. Built by an operator who scaled one 10x, not a career consultant.
Revenue growth at the flex operator I ran, before doing this work fractionally.
Flex spaces operated, opened, or advised across coworking and co-warehousing.
Built and scaled operations at Portal Warehousing through the GCM Grosvenor strategic partnership.
The three walls every flex operator hits.
Flying blind on the numbers.
You know occupancy. You don't know contribution margin by bay, suite, or location. Pricing runs on gut feel, expansion runs on hope.
The founder is the ops manual.
Billing, renewals, vendor issues, escalations, all of it routes through you. The business runs on your memory, so it can't scale past you.
Software everywhere, no system.
Space management platform, CRM, QuickBooks, spreadsheets, none of them talking. Data everywhere, answers nowhere.
Built for flex space operators.
From single-site owners preparing to grow, to multi-site portfolios answering to institutional capital. If you run flexible commercial space and deliver it through people and systems, we speak the same language. Adjacent operators, property managers, flex-industrial landlords, and proptech founders serving this space, are welcome too.
Every system I build runs on AI by default.
Monthly close, KPI reporting, member communications, vendor follow-ups. Built once, automated, then mostly running themselves. That's how a fractional engagement stays lean instead of becoming another salary.
Built by an operator, not a career consultant.
I'm Andrew Runnette. Before Biz Ops Studio, I ran flex space businesses from the inside: founder, CEO, and turnaround operator. I scaled one operation 10x, and I've sat in the seat where you make decisions with incomplete data and wish someone would just tell you what the numbers mean.
Recent work: fractional COO for a Midwest co-warehousing chain, an industry benchmark library built from operators across the country, and building and scaling operations at Portal Warehousing through the GCM Grosvenor strategic partnership. Los Angeles based, working nationally.
Let's talk about your operationQuestions operators actually ask.
What's the minimum commitment?
The 30-Day Sprint has none after delivery. Fractional engagements are a 3-month minimum, then month to month with 30 days notice. Advisory is month to month from day one.
Remote or on-site?
Remote-first, with on-site visits where the work needs the room: kickoff in person where possible, then a cadence that makes sense for your portfolio. Based in Los Angeles, traveling to client markets regularly.
What's not in scope?
Day-to-day community management, front desk staffing, and direct line management of your site teams. If you don't have that person yet, hiring them becomes part of the engagement.
How does a typical engagement start?
A free 30-minute call. If it's a fit, we usually start with the 30-Day Operations Sprint, then decide together whether a fractional retainer makes sense. There's always a clear off-ramp.
What if I want to end early?
30 days written notice after the minimum. No penalty. If something's broken, tell me. I'd rather fix it than have you wait it out.
Start with a 30-minute call. No pitch.
If it's not a fit, I'll point you at someone who is: another fractional operator, a CFO, a broker, whoever your business actually needs.
Book a free call